Commercial IT

EagleZip.com provides a full array of products and services to meet the technology demands of any size business or organization.  From a small business with a single PC all the way up to multi-location companies, our staff is ready to tackle whatever technical challenges you may be facing. Our services are available on a “pay as you go” basis as well as termed service agreements.  We have a technician on-call 24 hours a day, 365 days a year, and we would be happy to help in a pinch even if we are not your primary IT services vendor. We are always accepting RFPs and would appreciate the opportunity to bid on your next technology project.  Please submit bid requests via e-mail to sales@eaglezip.com or see our Contact page for other ways to reach us.

Services Include:

  • Business-Class Digital Phone & Internet Services
  • Network Design, Installation, and Maintenance
  • Server Installation and Maintenance
  • Telephone and EZ Assist Remote Technical Support
  • Router/Firewall and VPN Setup
  • E-mail, including Microsoft Exchange and Gmail for Business
  • Service & Maintenance Contracts
  • Network Traffic Optimization
  • IP Phones and Phone Systems
  • Cable & Wiring Installations
  • Workstation Deployment & Maintenance
  • Backup and Cloud Storage Solutions

No Contract
Break / Fix

Basic
Service

Standard
Service

Premium
Service

Servers

 

 

 

 

N-Able on the Server

 

X
X
X
24×7 Server Monitoring

 

X
X
X
Automated Server Maintenance

 

X
X
X
Windows Updates

 

X
X
X
Quarterly Backup Recovery Test

 

X
X
System Administrator Review

 

Quarterly
Quarterly
Quarterly
Server License Management

 

X
X
Battery Backup Test

 

X
X
Annual Disaster Recovery Test

 

X
Fully Managed Antivirus
Available
Available
Available
Available
Managed Off-site Backup
Available
Available
Available
Available

No Contract
Break / Fix

Basic
Service

Standard
Service

Premium
Service

Workstations
N-Able on the Workstation
X
X
X
Proactive Workstation
Monitoring
X
X
X
Hardware Inventory
X
X
X
Software Inventory 
X
X
X
Hard Disk Failure
Early Warning
X
X
Automated Disk
Defragmentation
X
X
Automated Windows
Update Monitoring
X
X
Automated Spyware
Protection
X
X
Event Log Monitoring &
Automated Repairs
X
X
Monthly Workstation
Report
X
X
Fully Managed Antivirus
Available
Available
Available
Available
Managed Off-Site Backup
Available
Available
Available
Available

No Contract
Break / Fix

Basic
Service

Standard
Service

Premium
Service

Network
Router & Managed Switch
Monitoring
X
X
WiFi Network Security Management
X
X
Network Security Scan
X
X
Access Rights Audit
X
X
General
 
Equipment Quoting &
Acquisition
X
X
X
X
Business Technology Management
X
X
Unlimited Phone & Remote Support
X
X
Adds / Moves / Changes to Domain
X
X
PC Migrations
X
X
Upgrades of Microsoft Applications as Needed
X
X
Discounted Internet, Phone, and Web Services
X
Guaranteed Outage Response Time
N/A
N/A
Next Business Day
Same Day / 4 Hrs.
Guaranteed General Response Time
N/A
N/A
5 Business Days
2 Business Days
Out-of-Scope Hourly Labor Rate
$95
$85
$75
$65
Out-of-Scope Hourly Labor Rate
$199
$150
$150
Included